Supported Browsers

Supported Browsers

Effective Date: November 14, 2017

DTCC actively supports the following browsers on the listed operating systems:

Supported Browsers
 
Major Version
 Operating System
 Browser Vendor’s URL
 Microsoft Internet Explorer
 11
 Windows 7
or later
http://windows.microsoft.com/en-us/ internet-explorer/download-ie
 Google Chrome
 46
or later
 Windows 7
or later
http://www.google.com/chrome/
 

Other Browsers

Other browsers that are not in the Supported Browsers matrix above may work with DTCC’s web sites and applications. They have not however been tested and certified to be compatible, and DTCC may not provide support for them.

DTCC’s Supported Browser
This Supported Browser matrix and FAQ document can be accessed here: http://www.dtcc.com/browser

DTCC will actively support the Browsers in the Supported Browsers matrix above. To ensure the best possible customer experience, we test new releases of our externally-facing websites and web applications with the versions of the browsers and on the Operating Systems listed in the matrix above, on the release build generally available from the browser vendor at the time of testing. Later minor updates of the same browser version may not be tested but are also supported.

DTCC’s web applications have been tested and are certified to work with at least one of the Supported Browsers. In certain cases, a particular application may have not yet been enhanced to support both Supported Browsers.  

Other browsers and other versions of the actively Supported Browsers may also be compatible with DTCC’s websites and web applications, however DTCC may not test or remediate known compatibility issues with them. 

DTCC will assess new versions of the Supported Browsers within 6 months of their General Availability release, and make a new version available for internal web application testing within 4.5 months of a decision to Actively Support a browser or version. In the ordinary course of business, DTCC will continue to support the designated Supported Browsers for up to 1 year following changes to this designation to allow time for users to move to newly designated actively-supported browsers or versions.

DTCC will review the list of supported browsers at least annually and communicate material changes to Clients and other end users.

Recommendations for Browser Configuration
While we don’t recommend a specific browser, we do have some suggestions for secure, simplified usage:

  • Use the latest supported version of one of the secure browsers listed in the matrix above
  • Certain DTCC web applications may render more effectively in Internet Explorer 11 (IE11) with Compatibility View enabled in your browser. For help in configuring Compatibility View, please see the FAQs below.
  • Update your computer with the latest security patches available from the vendor
  • Enable TLS 1.1 or later encryption
  • Enable JavaScript 
  • Accept browser cookies



How can I get more information about the Supported Browsers?

  • What browser settings do I need to use DTCC’s websites and applications?
    You should enable TLS 1.1 or later encryption, JavaScript, and browser cookies.

    To enable these settings in IE11, use the Internet Options command from the Gear icon and then select the Internet options command:





    In Chrome, type chrome://settings/ into the Location bar, or select the Settings commend from the command menu, to display Chrome’s Settings page. Then scroll to Advanced settings, or select advanced settings from the page menu:

chrome option
Go to top of FAQs


  • Why do I need to upgrade my browser?
    The browser providers (including Microsoft and Google) regularly updatenop their browser products to improve the security and stability of the browser. Using up-to-date browser versions can help keep your computer and your data safe from malicious attackers and other threats. 
    Go to top of FAQs


  • What do I do if my browser is not supported?
    DTCC recommends using one of the Supported Browsers as the best way to access our websites and applications.
    Many modern browsers will work with DTCC’s applications and websites. If your browser is not currently supported by DTCC and you are unable to switch to one of the Supported Browsers, you may try another modern web browser. 
    Go to top of FAQs


  • How do I know if my online session is encrypted?
    Modern browsers including IE11 and Chrome indicate within the browser’s Location bar whether the session is encrypted. Secure sessions typically use a secure version of the web protocol, HTTPS; if HTTPS is displayed in the Location bar at the start of the address, the session uses encryption.

    Additionally, both Chrome and IE11 indicate within the Location bar whether the session is secure. Chrome has a dropdown at the left edge of the Location bar; in IE11 this indicator is on the right side. Click on the indicator to reveal the security of the session:
In Chrome:
In IE11:


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