Hotlines and Customer Support Numbers
Asset Servicing
Customer Service
1.888.382.2721 (U.S. and Canada)
1.212.855.8099 (International)
1.888.382.2721 (U.S. and Canada)
1.212.855.8099 (International)
Principal and Income and Redemptions
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 1)
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 1)
Reorganization, including Dividend Reinvestment and Stock Dividends
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 2)
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 2)
Deposits, Withdrawals, and PTS Navigation
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 3)
Mon-Fri 8:30 am to 5:30 pm (EST) (option 4, sub option 3)
Domestic (U.S.) Tax Withholding
Mon-Fri 8:30 am to 5:30 pm (EST) (option 6, sub option 6, sub option 1)
Mon-Fri 8:30 am to 5:30 pm (EST) (option 6, sub option 6, sub option 1)
International Tax Withholding
Mon-Fri 8:30 am to 5:30 pm (EST) (option 6, sub option 6, sub option 2)
Mon-Fri 8:30 am to 5:30 pm (EST) (option 6, sub option 6, sub option 2)