Depository Trust & Clearing Corporation

 

Hotlines and Customer Support Numbers

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OTC Derivatives

Global Trade Repository
Production Support: GTR Operations
 Email: GTR_Operations@dtcc.com
 North America 1-888-382-2721 (Options 3, 2, and 2)
 UK/Europe/Asia +44 (0)20-7136-6328 (Option 1 and 2)
UAT Testing Support:Deriv/SERV UAT
 Email: derivserv_uat@dtcc.com
Onboarding:DDR Onboarding
 Email: DDR-Onboarding@dtcc.com
 North America 1-888-382-2721 (Options 3, 2, and 1)
 UK/Europe/Asia +44 (0) 20-7136-6328 (Option 2 and 2)
Connectivity:Service Activation Group
 Email: pipsetup@dtcc.com
Web Support:Registration Support Group
 Email: rsgprocessing@dtcc.com
Tech Support/File Retransmissions:Email: esc_grp@dtcc.com
 North America 1-888-382-2721 (Option 5)
 UK/Europe/Asia +44 (0) 20-7136-6328 (Option 3)
DSMatch and Trade Information Warehouse
Customer Service *
1.877.765.8737 (U.S. and Canada)
44 (0)84 4994 7378 (UK/Europe/Asia)

View complete Client Services contact information

Operations:

Central Settlement, Equity Derivatives Repository, Equity Cash Flow Matching and Event Processing
North America 1.888.382.2721 (option 3, sub option 1)
UK/Europe/Asia +44 (0)20 7136 6328 (option 1) (UK/Europe/Asia)

Trade Information Warehouse Operations Group Notification:
derivserv_operations@dtcc.com

LoanSERV
North America 1.888.382.2721 (option 7)
UK/Europe/Asia +44 (0)20 7136 6328 (option 5)
Sales & Marketing *
1.212.205.1224 (US)
+81 3 6402 0260 (APAC)
44 (0)20 3367 0300 (Europe)

View complete Sales & Marketing contact information
Client Account Management
cag@markitserv.com
Media Inquiries
1.212.855.5424 or 5469

DTCC's Global Trade Repository Opens Singapore Data Center

DTCC has opened its Asia-Pacific global data center in Singapore. The Singapore location is part of the global trio of infrastructure designed to support DTCC’s Global Trade Repository services.

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