


DTCC Comment Letter on Treasury Blueprint Proposals
Letter to The Honorable Henry M. Paulson, Jr., Secretary of the Treasury, Department of the Treasury

Leveraging Six Sigma at DTCC to Drive a Customer-Centric Organization
I'd like to tell you about how we're using Six Sigma at DTCC and share some insights as to how this methodology and metrics are enabling us to pursue business process excellence.
WCBF 4th Annual Conference - Six Sigma in Financial Services New York, May 10, 2007

DTCC: A Look Ahead
I am delighted to have the opportunity to be speaking to the SIFMA Operations Conference about the world ahead, particularly in a year of such profound change. I'm not sure whether these changes are evolutionary or revolutionary. But, as Darwin tells us, even evolutionary changes can be life-threatening if you're unable to cope with them.
Keynote Address, 34th Annual SIFMA Operations Conference, Kissimmee, FL, April 30, 2007

How Technology is Changing Securities Processing
From the time we automated the very first manual process in the financial services industry --whenever that was in the 20th Century -- technology has changed and continues to change the way we process securities.
Annual Technology for Securities Operations Conference, April 18, 2007

Leveraging Six Sigma Methodologies and Metrics at DTCC
DTCC is similar to other successful organizations that are challenged by the current environment to constantly reinvent themselves. In truth, the corporate landscape is littered with organizations that fell by the wayside because they lulled themselves into a false sense of confidence.
WCBF Six Sigma Awards Dinner, Venetian Resort, Las Vegas, Nevada, June 28, 2006

Works in Progress
My assignment is to bring you up to date on DTCC. Since I'm also the chairman of Omgeo, I'd like to take an extra few minutes letting you know where that business is going as well.
Bank Depository Users Group (BDUG) Annual Meeting Scottsdale, AZ, October 25, 2005

Building a Flexible Model for the Future - Making Organizations Responsive
Asia, these days, is home to the world's swiftest growing economies and some of the most vibrant and progressive markets anywhere. In many of your countries, the engines of growth are generating new capital and pulling other economies with them. In many of your securities markets, you're using some of the most sophisticated technology available.
8th Asia-Pacific CSD Group Annual Meeting, Taipei, Taiwan, November 1, 2004

How Do We Know When a Problem is Really a Problem? The Five Critical Questions about Corporate Action Processing
This business of corporate actions is a jumble of communications. Literally hundreds of corporate actions push themselves onto our desks every day, and they come in different formats and different languages … addressing different securities … with different numbering and cross-reference systems.
International Securities Industry Practitioners Symposium (ISIPS) London, UK, May 24, 2004

Learning from Our Brethren: STP and the Experience of Manufacturing Industries
I'd like to talk about STP lessons we can learn from our brethren in manufacturing industries, who faced a similar challenge to increase efficiency and maintain their competitiveness. I'd like to talk about cost and how the returns on STP investments are measured or — in many cases — not measured. I'd like to note how these factors shape our STP approach at DTCC. And I'd like to talk about where we go from here.
SIA STP Spring Conference, New York, NY, May 19, 2003

Market Risk: Old Calculations, New Perceptions
In the chaotic hours and days following the attacks on the World Trade Center and the Pentagon, the risk to our entire trading and financial system was considerable. There was fear in some quarters that this risk would prove unmanageable. In the end, of course, we did manage it.
The Bond Market Association's Credit and Risk Management Conference, New York, NY, October 16, 2001