In the Customers' Words

Here are some of the write-in comments customers included in their 2006 survey responses:

• DTCC has done a good job providing industry solutions while continuing to drive down cost.
• Be more timely with explanation and causes of issues with the systems.
• We have a great partnership and DTCC does a very effective job balancing the best interests of the industry.
• Become more global.
• There is room for improvement, particularly in reducing the time it takes to get to the right person to answer questions regarding operations.
• From a day-to-day operations perspective, while not perfect, I think DTCC performs admirably. I am also pleased with DTCC’s thought leadership and responsiveness on industry issues.