DTCC Receives Recognition for Quality Initiatives

DTCC recently was honored for its use of Six Sigma methodologies to streamline the onboarding activation and connection procedures for new customers, receiving a Best Achievement in Service and Transactional Environments award from the WCBF Global Six Sigma Awards program. DTCC was a runner-up for its dematerialization initiatives in the category of Best Achievement of Lean Six Sigma in Financial Services.

The awards program, established to identify outstanding organizational success achieved through the application of Six Sigma methodologies, is organized by WCBF-Six Sigma Solutions, the leading provider of Six Sigma conferences. This marks the second consecutive year DTCC has received global recognition for its Six Sigma program from the WCBF in an annual global competition that is open to all industries. Quality Digest, a magazine covering Six Sigma methodology, reported on DTCC’s deployment of Six Sigma in its latest issue.

Technology development milestone

Based on another external measure of performance, DTCC is poised to advance its software development credentials, further strengthening the company’s ability to build technology solutions that meet customers’ demands while holding down costs and increasing speed to market.

Like many major organizations, DTCC employs the Capability Maturity Model Integration, or CMMI, an internationally recognized set of best practices and standardized processes that help companies strengthen their software development practices. By the end of this year, DTCC expects to complete the work required to qualify as a CMMI Level 3 organization. This sets the stage to apply, in early 2008, for formal CMMI recertification at a full Level 3, which will mark a milestone.

“No other U.S.-domiciled financial services organization has a full CMMI certification at that level, and no organization in the United States has a certification at a higher level,” noted William Aimetti, DTCC’s chief operating officer.  @