DTCC Names New Head of Insurance Services
Adam Bryan, DTCC general manager, Insurance Services
DTCC announced the appointment of Adam Bryan, a 20-year veteran in financial services, to lead its rapidly growing Insurance Services business.
Bryan will assume the role of general manager for Insurance Services effective immediately. He will report directly to Michael Bodson, DTCC executive managing director, Business Management and Strategy.
Most recently, Bryan led DTCC’s enterprise-wide strategy across all business lines to enhance customer service. His efforts have played a key role in DTCC’s world-class customer satisfaction survey score of 91% last year. Bryan joined DTCC’s management team in January 2007 as managing director for Customer Satisfaction and Service.
Prior to that, he served, from 2000, as president and CEO of Omgeo, a global joint venture between DTCC and Thomson Reuters. Omgeo serves over 6,000 investment managers and broker/dealer clients in 45 countries, providing automated and standardized post-trade services for matching and trade allocations, confirmations and settlement instructions.
“Adam Bryan has been a well-regarded champion for straight-through processing in financial services,” said Bodson, “and from the input of our senior advisory board of major insurance carriers and distributors, this is exactly the type of experience needed by the industry.
“Adam will bring a new vision that will build upon our past successes as we look to expand our 10-year-old franchise in the insurance industry, and a customer-centric leadership style that is particularly important in building consensus and addressing the unique requirements of this market sector.”
“Adam Bryan has been a well-regarded champion for straight-through processing in financial services, and from the input of our senior advisory board of major insurance carriers and distributors, this is exactly the type of experience needed by the industry.” -Michael Bodson, DTCC executive managing director, Business Management and Strategy‘Exciting time’
Insurance Services at DTCC now connects more than 350 insurance companies, distributors and service providers through a single, secure electronic network. Last year, total volume from eight different services reached 6.5 billion transactions, up 7% over 2006. Bryan’s scope of responsibilities will include product innovation and expansion of services, marketing, relationship management, customer service and the management of day-to-day business operations.
“This is an exciting time to be joining Insurance Services,” said Bryan. “DTCC has made great strides in bringing automated solutions and added efficiency to the insurance industry, through close collaboration with carriers and distributors. However, it’s clear that customers are looking for us to do more – and we will do more – to help them grow their business and reduce their risk and costs.”
Broad industry experience
Prior to Omgeo, Bryan was COO at the Investment Management group of Thomson Financial. He also served as COO of Thomson Financial ESG, based in Boston, and as managing director for ESG in Asia.
Earlier, Bryan held the position of managing director, Asia-Pacific, for Thomson Financial Publishing Group, helping to establish Thomson Financial’s publishing business in the region. He was also the CFO for Thomson Financial’s operations in Asia.
Before joining Thomson in 1992, Bryan worked for Coopers & Lybrand, based in both Sydney and London, in its Corporate Services and Audit Divisions.
Bryan is a Chartered Accountant and holds a bachelor’s degree in business. @