2006 Annual Report: Putting Customers First

This is the theme of DTCC's latest annual report, which highlights the broad mix of financial instruments and customers that DTCC supports, the enormous volumes and value of securities transactions it settles and the unique culture at DTCC, where employees always put customers first.

"We understand the pressure on our customers to reduce risk and costs is driving them toward strategies that include creating new investment instruments, risk transfer vehicles and much more sophisticated market mechanisms and capabilities," wrote Jill M. Considine, DTCC chairman, and Donald F. Donahue, president and CEO, in a letter to the company's stakeholders. "As time goes on, and as financial resources are invested across a broader range of markets, the nature of the financial services industry will become even more diverse and complex. At the center of this global transformation is the need for a more efficient infrastructure."

An Overview
The report describes how DTCC's infrastructure delivers quality and excellence by spotlighting both the organization's operational performance highlights, such as the milestone of settling more than $1.5 quadrillion in securities transactions, along with DTCC's world-class Customer Satisfaction Survey scores in 2006.

Also featured are customers who offer their perspectives on how DTCC is leveraging its experience and technology to bring complex, highly tailored and new solutions to market quickly. DTCC employees appear in the report, underscoring their vital role in helping DTCC achieve excellence.

The publication includes a snapshot of the organization's newest products, including the Trade Information Warehouse for over-the-counter derivatives, the ID Net service, the Global Corporate Actions Validation Service and several new Wealth Management Services.

DTCC's operational performance as well as its financials are also covered. For instance, in 2006, DTCC again experienced record volumes across most of its business segments. DTCC subsidiaries processed on average $6.1 trillion worth of transactions each business day, up 8% over 2005. The organization also returned more than $580 million in rebates, discounts and interest to customers last year, and again reduced customer transaction fees, expected to result in $81 million in savings for 2007.

To receive the report, contact Lorna Helwig at lhelwig@dtcc.com with your name and mailing address. The report will also be available online at www.dtcc.com in June.