Structured Securities Report Card

Each month, DTCC measures sigma levels for a variety of transaction processes, including those for underwriting, redemptions, dividend and interest payments, and reorganization announcements.

The sigma levels evaluate the accuracy, quality, and timeliness of these processes, and different sigma levels measure these factors in different ways – an "internal" sigma level measures the impact on the process of defects identified as originating within DTCC, an "external" sigma level measures the impact on the process of defects identified as originating outside DTCC (e.g., as the result of bad input by an agent or a service provider), and an "overall" sigma level measures the performance of the process generally, without distinguishing between the sources of the defects.

Sigma Levels

2012

• Agent Report Card - January 2012 (pdf)

2011

• Agent Report Card - December 2011 (pdf)
• Agent Report Card - November 2011 (pdf)
• Agent Report Card - October 2011 (pdf)
• Agent Report Card - September 2011 (pdf)
• Agent Report Card - August 2011 (pdf)
• Agent Report Card - July 2011 (pdf)
• Agent Report Card - June 2011 (pdf)
• Agent Report Card - May 2011 (pdf)
• Agent Report Card - April 2011 (pdf)
• Agent Report Card - March 2011 (pdf)
• Agent Report Card - February 2011 (pdf)
• Agent Report Card - January 2011 (pdf)

2010

• Agent Report Card - December 2010 (pdf)
• Agent Report Card - November 2010 (pdf)
• Agent Report Card - October 2010 (pdf)
• Agent Report Card - September 2010 (pdf)
• Agent Report Card - August 2010 (pdf)
• Agent Report Card - July 2010 (pdf)
• Agent Report Card - June 2010 (pdf)
• Agent Report Card - May 2010 (pdf)
• Agent Report Card - April 2010 (pdf)
• Agent Report Card - March 2010 (pdf)
• Agent Report Card - February 2010 (pdf)

Please direct inquiries related to historical Sigma Levels to twernert@dtcc.com.

Loan/SERV Update Newsletter

Loan/SERV Update is a series of newsletter updates from DTCC's Loan/SERV team, to keep the market informed about our progress in the loan space.

• July 2010 (pdf)
• April 2010 (pdf)
• December 2009 (pdf)
• July 2009 (pdf)
• May 2009 (pdf)
• March 2009 (pdf)