Jun 01, 2017
• DTCC Connection
DTCC Upgrades Website Search For Better User Experience
By Madiha Arsalan
As part of its ongoing commitment to delivering a best-in-class client experience, the Depository Trust and Clearing Corporation (DTCC) has improved its search engine on its website, www.dtcc.com.
The new functionality gives clients a better user experience through faster processing and streamlining of results produced when users enter keywords in the “Search” field at the top right of the home page.
Launched at the end of Q1 2017, the new search engine was created using industry best practices. Users can filter results by content type, topic (business line/services), category and file type. It also presents the content in paginated lists. This filtering mechanism allows users to customize their searches to more easily access content most relevant to them. The filters and added speed make the redesigned search engine more user-friendly.
The upgrade was developed in response to feedback from users regarding their experience with the search function on dtcc.com. The initiative addressed earlier user concerns regarding search engine speed and convenience.
Users will notice a new look and feel, along with the following features when searching for content on dtcc.com:
- Results are displayed in a paginated list, with ten results on each page
- Faster processing time
- Results can be filtered by Content Type, Topic and Category