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Sep 23, 2020 • Press Releases

DTCC Appoints Lisa Hershey as Chief Compliance Officer

New York/London/Hong Kong/Singapore/Sydney, September 23, 2020 - The Depository Trust & Clearing Corporation (DTCC), the premier post-trade infrastructure for the global financial services industry, today announced the appointment of Lisa Hershey as Managing Director and Chief Compliance Officer with responsibility for leading the firm’s compliance function effective January 1, 2021. She will report to Ann Shuman, DTCC’s Managing Director and General Counsel.

Hershey joined DTCC in 2009, and over the last decade, has developed a broad understanding of nearly every aspect of DTCC’s business and its approach to effective risk management and compliance. In her current role, Hershey serves as Managing Director and Head of Operational Risk Management (ORM) where she has been a driving force in expanding and strengthening the firm’s capabilities to identify, assess, manage, report and remediate operational risks, working in partnership with the firm’s business and functional leaders. She has also overseen initiatives that have delivered significant enhancements to DTCC’s Third Party Risk Management and New Initiatives functions, has played a key role on the Investment & Operating Committee and has been co-leading the firm’s Governance, Risk and Compliance Council.

“As a critical market infrastructure for the global financial markets, DTCC must comply with multiple laws, regulations and governmental guidelines while promoting the highest ethical standards for our company and our employees,” stated Ann Shuman, Managing Director and General Counsel. DTCC. “Lisa’s expertise and experience will be critical as she oversees a team of professionals as they navigate an ever-growing list of rules and requirements across multiple jurisdictions. We look forward to her continued leadership and contributions to this key DTCC function.”

A champion for advancing female leaders, Hershey has also served as a mentor and sponsor for other women, placing an emphasis on the importance of nurturing the next generation of senior executives at DTCC.

Hershey will replace Susan DeSantis, the firm’s current CCO, who plans to retire in early 2021 after capping a 25-year career at the organization.

Shuman added, “Susan brought a deep knowledge of the industry, extensive regulatory contacts and strong professionalism to her leadership roles in Compliance. We thank Susan for her tireless contributions to DTCC over the years and wish her the very best in her retirement.”

About DTCC

With over 45 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From operating facilities, data centers and offices in 15 countries, DTCC, through its subsidiaries, automates, centralizes and standardizes the processing of financial transactions, mitigating risk, increasing transparency and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm simplifies the complexities of clearing, settlement, asset servicing, data management, data reporting and information services across asset classes, bringing increased security and soundness to financial markets. In 2019, DTCC’s subsidiaries processed securities transactions valued at more than U.S. $2.15 quadrillion. Its depository provides custody and asset servicing for securities issues from 170 countries and territories valued at U.S. $63.0 trillion. DTCC’s Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes over 14 billion messages annually. To learn more, please visit us at or connect with us on LinkedIn, Twitter, YouTube and Facebook.

Kristi Morrow

[email protected]

+1 617 880 6770

Eric Hazard, Vested
+1 917 765 8720
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Indre Hessant, Greentarget
+44 (0) 20 3963 1888 
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Yuri van der Leest, Teneo 
+852 3655 0504
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Emma Cullen-Ward, OneProfile
+61 2 8915 9900
[email protected]

Additional Information

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