The Command Processing screen is a pop-up window that allows you to submit a command for either an individual transaction or multiple transactions. The single transaction Command Processing screen is opened when you right-click on a single transaction in the search criteria results displayed in the data grid. The multiple transactions Command Processing screen is opened when you select a command from the Command Type drop-down and click the Cmd button (all located on the data grid header of the screen).
Command processing for single vs. multiple transactions:
Retrieve your search results. See Data Grid: Search.
To perform a command on a single transaction, in the search results right-click the transaction and select the command from the context menu that appears.
Note: The message "No Commands Available" will appear if the transaction is not eligible to be reclaimed or canceled.
To cancel multiple transactions, select Cancel from the Command drop-down menu and then click the Cmd button.
The Command Center appears:
Select the check box(es) of the transaction(s) you want to apply the command to.
Type any additional information and then click Submit Command.
Note: Required fields are indicated with a red (*) asterisk.
The Command Results Summary screen appears displaying your canceled or reclaimed status.