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Premier Client Service

The growth of the Global Trade Repository service (GTR)1 is supported by its comprehensive, best-in-class, global client service model. Its multi-channel feedback loop with clients, Relationship and Client Service Managers allows GTR to continually evolve its support practices to meet the industry’s changing demands. GTR’s robust set of testing tools and training programs along with 24/6 production support and 24/5 UAT support minimize clients’ resource expenditures. And the adoption of an Agile delivery framework has enabled GTR to respond more quickly to client queries and concerns.

Article: Securities Finance Monitor’s "Mastering the Client Side of SFTR"

Article: Securities Lending Times's "The Art of Client Service"


1. DTCC offers the Global Trade Repository service through its registered/licensed trade repositories.