Issuers or their agents may provide certain information or notice to DTC for distribution to participants for processing as required. DTC participants are responsible for the distribution of information to their customers, including intermediaries and ultimate beneficial owners. Notifications to DTC should include all relevant information pertaining to the issue, including but not limited to CUSIP number(s), payment information, and any related instructions.
For timely communication with DTC, issuers and their agents should refer to the DTC Operational Arrangements to determine the correct area to notify. E-mail is the preferred method of delivery to DTC in most cases as it allows for more efficient receipt and confirmation; specific group e-mail addresses at DTC are set forth in the Operational Arrangements document.
As the holder of record, DTC must be notified of relevant information related to an issuer’s security, such as record date announcements, dividend and income payment information, and corporate action / reorganization events. Electronic transmission of this information to DTC is preferred and should include CUSIP number to assist in efficient handling within DTC. Some frequently used email addresses within DTC include [email protected], [email protected], [email protected].
Specific guidelines on working with DTC can be found within the Operational Arrangements to which all issuers of securities deposited at DTC, agents, and underwriters are required to adhere.