SMART/Track

Create, transmit, track and audit messages through a centralized communications hub that supports broker-to-broker and CNS® activity.

SMART/Track

A Centralized Platform for Industry Coordination

Communications for buy-ins, corporate actions, stock lending and agency lending disclosure are highly time-sensitive and require accurate, transparent coordination between counterparties. Delays, missed notifications or incomplete information can increase operational risk and make it more difficult to meet critical settlement deadlines.

DTCC's SMART/Track centralizes these communications within a secure, web-based platform that supports message creation, routing, tracking and audit capabilities. The service helps firms improve visibility, automate key workflows and maintain accurate records across a range of post-trade activities.

Acting as a centralized communications hub, SMART/Track routes messages and data between counterparties and DTCC services, generates acknowledgments and alerts, and provides searchable status and history where applicable. By combining standardized messaging, workflow controls and real-time tracking in a single platform, SMART/Track helps firms manage settlement-related activity with greater efficiency, transparency and control.

Key Features & Benefits

Streamline Settlement Communications

Centralizes settlement-related communications within a single platform, reducing reliance on separate bilateral connections and manual outreach.

Improve Workflow Transparency

Provides visibility into workflow activity, participant responses and outstanding actions throughout the lifecycle of supported processes.

Enhance Audit Readiness

Maintains a detailed record of participant actions, status changes and communications to support operational reviews, compliance requirements, and audit activities.

Standardize Operational Processing

Replaces email, phone and paper-based processes with standardized digital workflows that help improve consistency, efficiency, and process control.

Support Informed Action

Provides access to relevant status information and reference data that help participants evaluate requests, investigate exceptions and respond to operational activities.

Automate Notifications and Acknowledgements

Delivers alerts, acknowledgements and notifications that help participants track activity, manage deadlines and respond to required actions in a timely manner.

Using This Service

SMART/Track is available to NSCC clearing firms and DTC settling members, with access varying by function. Certain services, such as Agency Lending Disclosure, are also available to DTC clients and members of the International Securities Lending Association (ISLA), subject to DTCC eligibility requirements.

SMART/Track is available to NSCC clearing firms and DTC settling members, with access varying by function. Certain services, such as Agency Lending Disclosure, are also available to DTC clients and members of the International Securities Lending Association (ISLA), subject to DTCC eligibility requirements.