Chan most recently served with Citi in London as Managing Director for Market Strategy, Global Transaction Services EMEA (Europe, Middle East and Africa) and global head of Market Policy for Securities and Fund Services, a position she assumed in 2005. She also has worked with Citi in Paris as Managing Director for Direct Custody and Clearing, in New York as global product manager for Securities Services, Broker Dealers and Emerging Markets, and in Singapore as regional product management head, Securities Services, Asia.

Prior to joining Citi, Chan worked between 1982 and 1997 for JP Morgan and Bank of New York in Singapore and New York, as well as with Euroclear (then part of JP Morgan) in Brussels. At Euroclear, she served as product manager for the U.K. and Asia, manager in Strategic Research, and head of Management Information and Profitability Analysis. From 1977 to 1979, she worked as an account executive for Computer Processing Services Ltd., in Hong Kong.

Chan is a graduate of the University of Hong Kong where she majored in social sciences. She earned a master’s degree in business administration (MBA) from Harvard Business School.

In 2003, she was personally invited to join the European Central Bank’s Contact Group for Euro Securities Infrastructure (COGESI), making Citi the only American bank to have a seat in the group. She is also a member of the European Commission’s Clearing and Settlement Advisory and Monitoring Expert Group (CESAME), and the European Central Bank’s TARGET2 Securities Advisory Group. She has well-established relationships with senior management of the European Commission, the European Central Bank, FSA, Bank of England, HM Treasury and Committee of European Securities Regulators (CESR).