Supported Browsers
Effective Date: May 30, 2025
DTCC actively supports the following browsers on the listed operating systems:
As of May 30, 2025, DTCC will no longer support the standalone version of Internet Explorer 11 or the use of IE compatibility mode.
Other Browsers
Other browsers that are not in the Supported Browser matrix above may work with DTCC’s web sites and applications. However, they have not been tested and certified to be compatible which means DTCC will not provide support for them.
DTCC’s Supported Browser
To ensure the best possible customer experience, we test new releases of our externally facing websites and web applications using the specified versions of browsers and operating systems listed in the matrix above. These tests are conducted on the release build generally available from the browser vendor at the time of testing. While later minor updates of the same browser version may not undergo testing, they are still supported.
DTCC’s web applications have been tested and are certified to work with at least one of the Supported Browsers. In certain instances, a specific application may not yet have been optimized to support both Supported Browsers.
Other browsers and versions of the actively Supported Browsers may also be compatible with DTCC’s websites and web applications, however DTCC may not test or remediate known compatibility issues with them.
DTCC will review the list of supported browsers at least annually, assess new versions of the supported browsers, and communicate material changes to clients and other end users.
Update your computer with the latest security patches available from the vendor
- Enable TLS 1.2 or later encryption
- Enable JavaScript
- Accept browser cookies
Browser FAQs
- What browser settings do I need to use DTCC's websites and applications for?
DTCC requires that the Supported Browsers be configured to enable TLS 1.2 encryption, JavaScript and browser cookies. A lower protocol will only be used if the server negotiates it.
In Chrome, type chrome://settings/ into the Location bar, or select Settings from the command menu, to display Chrome’s Settings page. Then scroll to Advanced settings, or select advanced settings from the page menu:
- What do I do if my browser is not supported?
DTCC recommends using one of the Supported Browsers as the best way to access our websites and applications.
Many modern browsers may work with DTCC’s applications and websites, however if your browser is not currently supported by DTCC, you will need to explore adopting one of our supported browsers in order to avoid service disruption.
- How do I know if my online session is encrypted?
Modern browsers including MS Edge and Chrome indicate within the browser’s address bar whether the session is encrypted. Secure sessions typically use a secure version of the web protocol, HTTPS; if this is displayed in the address bar at the start of the URL, the session uses encryption.
Additionally, both Chrome and MS Edge indicate within the Location bar whether the session is secure. Chrome has a dropdown at the left edge of the Location bar; in MS Edge this indicator is on the right side. Regardless of the browser, you will need to click on the lock icon indicator to reveal the level of security of the session you are in:
In Google Chrome:
- How can I find out more about your privacy and security policy?
Please see: https://www.dtcc.com/privacy
- How can I get more information about the Supported Browsers?
Please contact DTCC’s Client Support organizations, or your Relationship Manager. Details about a specific web application may be available from the DTCC Product team that manages the web application. For DTCC Support, please see the Client Center, https://www.dtcc.com/client-center
- How do I disable Enterprise group policy settings?
If you are still seeing the compliance alert pop-up on the portal while utilizing one of the two supported browsers, this could be because the configuration is set through an I.T. group policy that is not visible or accessible by you. Please contact your IT support group to have any DTCC URLs removed from the restricted Enterprise site lists.
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