Alejandra Glass
Alejandra Glass serves as Managing Director, Head of First Line Resilience and Control
at DTCC, where she oversees the firm’s Office of Recovery & Resolution Planning and
Business Resilience in support of the organization’s Clearing and Securities Services.
Within this role, she leads the strategy and execution of an integrated and robust risk
management program focused on the comprehensive management of risk, resilience
and governance priorities across DTCC’s clients. Her leadership has resulted in the
establishment of innovative solutions and continued progression in maturing DTCC’s risk
framework.
Alejandra is the Chair for the Resilience Committee at DTCC. She is also the Co-Chair
for the International Securities Services Association Operational Resilience working
group and a former member of the Recovery, Resolution and Resilience working group.
Alejandra has over 27 years of experience in financial services including expertise in
process engineering, analytical problem-solving, business continuity, operational
resilience, strategic action plan formulation and leveraging design thinking to minimize
costs and increase operational efficiencies. Her experience spans various disciplines
including Fixed Income, Technology, Wealth Management and Securities Backed
Lending.
Throughout her career, Alejandra has championed Diversity, Inclusion & Belonging
initiatives through various networks and volunteer activities. She also served as the
Executive Sponsor for UNIDOS, DTCC’s Latinx Employee Resource Group (ERG). She
is committed to excellence and inspires her team and other stakeholders to deliver
impactful change.
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